Emergency & Critical Care


The Emergency department at our Hospital is growing rapidly to become a dependable centre capable of handling all type of emergencies. Nearly 60% of the hospital admissions are from the department of emergency. The hospital provides round the clock emergency services, with facilities that are fully equipped and managed by a dedicated team of qualified emergency care professionals who are ACLS and BLS trained. The department has state-of-the-art equipments and advanced patient monitoring systems to respond to any Medical Emergency which makes it one of the best hospital in Rohini, Pitampura for emergency care.

Our aim at Emergency Department is to provide:

  • Timely treatments
  • Quality systems of medical care
  • Most appropriate assessments and treatment care
  • Assurance that patients are treated in accordance with their needs
  • Pre-hospital care, following the Golden Hour concept
  • Free treatment and availability round the clock on all days. (24 X 7 X 365 Days)


Patients who come in for emergency treatments are assessed by a Casualty Medical Officer at the time of registration and determine the severity of illness or injury; this is known as “Triage Process.” However, should the patient’s condition appear life threatening, they are immediately directed to a higher treatment area for stabilization. We have a team of skilled doctors available round the clock to treat all type of emergencies.

“Saving time is the first step in saving lives”

Santom Multispecialty Hospital has a fleet of ambulance to handle emergency situations. These are air conditioned and equipped with ventilators. The rescue team of ambulance consists of critical care professionals who are available 24 hours via phone in case of any accident or emergency.